NationsHearing offers two convenient ways to take a hearing exam:
Call us at 877-225-0137 (TTY: 711) and speak with a Member Experience Advisor who will schedule your hearing exam with a local provider.
If the exam results indicate hearing loss, we work with you to select the highest quality hearing aids using your hearing benefit.
We work with your provider to fit your hearing aids and schedule any necessary follow-up appointments. Hearing aids are typically shipped and fitted within 7 days of ordering.
To ensure your complete satisfaction, a representative will contact you to see if you need any further assistance.
From your computer or mobile device, log into our digital hearing experience and take a hearing exam.
The exam only takes a few minutes and you will have immediate access to accurate hearing results.
Products are available to order online using your benefit and shipped to you, at no additional cost.
At any time during the process, you can connect with an online representative that can assist you with any questions you may have.
NationsHearing has relationships with all leading hearing aid manufacturers, which means we can offer the latest and most advanced hearing aids for more than 1,200 makes and models. Understanding your options when choosing a hearing aid will help you make the right decision for your hearing health.
Today’s hearing aids vary in size, color, features, and fit. In order to meet the demand for less-visible devices, manufacturers are designing hearing aids that are much smaller, fit more comfortably in the ear, and are barely noticeable.
The features that are built into your hearing aids are just as important as the style you choose. Below is a short list of features and benefits designed to improve the quality and health of your hearing needs.
|Noise, impulse, and wind reduction||Blocks out background noises making it easier for you to understand speech.|
|Feedback reduction||Identifies and stops annoying feedback, reducing high-pitch and whistle sounds.|
|Smartphone and Bluetooth®** compatible||Enables hearing aids to connect to mobile phones and other wireless devices.|
|Rechargeable batteries||Eliminates the need to replace tiny button batteries every few days or weeks.|
|Channel filters||Multi-channel options designed for your low, mid, or high frequency needs.|
Our hearing aids are available in a variety of colors:
NationsHearing uses the latest technology to make sure you have access to innovative hearing care.
24 hours per day, 7 days per week, 365 days per year
Your health plan has partnered with NationsHearing to bring you the most comprehensive hearing aid and services benefit. NationsHearing offers quality, cost-effective care and the most advanced hearing aids.
As part of your NationsHearing benefit, you will receive an annual hearing exam with no out-of-pocket expense.
Our Member Experience Advisors will work with you to find a local hearing care professional from our network of providers across the U.S.
If your exam is less than 6 months old, bring a copy of the results to your NationsHearing provider. It is possible your new provider will conduct their own hearing exam since it is the basis for fitting and programming your new hearing aids.
PPO members can use an out of network provider for a hearing exam only and will be responsible for any applicable out of network cost shares.
If a member wishes to purchase hearing aids an out of network hearing provider, the order must be placed through NationsHearing. Providers can call NationsHearing at 877-226-8992 to submit an order.
NationsHearing offers the latest hearing aids from all major manufacturers. That means you have access to the most advanced technologies and affordable pricing for more than 1,200 makes and models.* Today’s hearing aids are enhanced with state-of-the-art features and designed for your comfort and lifestyle.
Many of the hearing aids available today are Bluetooth®† enabled and allow you to connect directly with your cell phone.
*Limited makes and models apply to the digital hearing experience.
†The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc.
Yes. NationsHearing offers a 3-year repair warranty and one-time Lost, Stolen or Damaged (LS&D) replacement coverage* per hearing aid. To file a claim, call us at 800-921-4559 (TTY: 711), pay your deductible and we will order your replacement hearing aid(s). Once the shipment has arrived, your NationsHearing advisor will contact you to schedule an appointment for reprogramming and refitting.
*Deductibles vary by manufacturer and typically range from $175-$225.
No. Your hearing aids come with batteries and your NationsHearing benefit includes three years of batteries (per device), at no additional cost.
NationsHearing offers a 60-day, 100% money-back guarantee, regardless of the reason for the return.
Call 877-225-0137 (TTY: 711), 24 hours per day, 7 days per week, 365 days per year and speak with a dedicated Member Experience Advisor, who will schedule your no-cost hearing exam with a local hearing provider. Once you’ve taken your hearing exam, your provider will review the results. If the exam results indicate hearing loss, they will work with you to select the highest quality hearing aid(s) at the best value for your benefit plan. NationsHearing will then work with your hearing provider to help you get fitted with your new hearing aid and schedule any necessary follow-up visits.
To access our digital hearing experience from your computer or mobile device, sign into the member portal using your member ID, last name, date of birth, and validate your health plan. The digital hearing experience allows you to take a clinically validated hearing exam and if necessary, order hearing aids using your benefit. Along the way you always have access to support by connecting with an online representative.